Role Description: 
The candidate will be required to work in operations support team for handling incidents reported by the internal engineering and customer facing teams. They will be required to respond to problem notifications, create records in an incident management tool, debug/troubleshoot and fix issues without making software changes 

The candidate will be required to work in operations support team for handling incidents reported by the internal engineering and customer facing teams. They will be required to respond to problem notifications, create records in an incident management tool, debug/troubleshoot and fix issues without making software changes