AKKA & Modis are now Akkodis, a European leader in Engineering and Technology Consulting Services. Accelerating innovation at its customers, Akkodis supports major players in the automotive, aerospace, telco&media, industrial, energy, rail and life science sectors throughout the lifecycle of their products, including those made with cutting-edge digital technologies (ADAS, IoT, Big Data, robotics, embedded systems, machine learning, etc.). With the aim of strengthening our team we are looking for a Helpdesk Support Technician level 1, to provide telephone and ticket support in FRENCH AND / OR ENGLISH who can speak Spanish to work in Madrid capital, for the banking sector.

REQUIREMENTS:

• At least 1 year of experience as IT Help Desk.
• Essential to have a high level of ENGLISH AND/OR FRENCH and a good command of Spanish
• We value the experience you can bring in:
  • Windows
  • Active Directory
  • Telephone and ticket support (serviceNow)
  • Email, Outlook, Exchange
  • MS Office (including Access)
  • Ws Networks (LAN, WAN)
  • VoIP telephony
  • Remote control

WHAT DO WE OFFER?

• Office hours from Monday to Friday. Two timetables:
  • Monday to Friday from 08:00 to 17:00
  • Monday to Friday from 9:00 to 18:00
• 80% REMOTE (1 office day)
• Highly qualified human team that gives you support and constant monitoring in your day to day.
• Technologically attractive projects.
• Flexible remuneration system: medical insurance, restaurant vouchers.
• Training: language training, specific training.